At Engagement Rings AU ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website engagement-rings.au.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Contact us through our contact form
- Subscribe to our newsletter (if applicable)
- Participate in surveys or promotions
This information may include your name, email address, and any message content you provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Your IP address and browser type
- Device information (operating system, screen resolution)
- Pages you visit and time spent on each page
- Referring website addresses
- Geographic location (country/region level)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Improve our website content and user experience
- Analyse website traffic and usage patterns
- Send you information you've requested
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Services
We may use third-party services that collect information, including:
- Google Analytics: For website analytics and traffic analysis
- Amazon Associates: For affiliate link tracking and commission purposes
These third parties have their own privacy policies governing the use of your information. We encourage you to review their policies.
Amazon Associates Programme
Engagement Rings AU is a participant in the Amazon Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.au. When you click on affiliate links and make purchases, Amazon may collect information according to their privacy policy.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: hello@engagement-rings.au
- Website: Contact Form